More help. Contact HP Support Open a case or get help. Find an HP certified service center Get help with a repair. HP Support Assistant Built-in automated support. Updates and fixes for your PC and printer. Select registration option. Select a location. Detects when the notebook battery has a bad cell. Notifies that there is a problem with the battery and opens the HP web site where a replacement battery may be purchased.
Maintenance Object. Detects a Windows Vista machine without Service Pack 1 installed. Detects when HP Health Check automatic updates are disabled and will offer to turn automatic updates back on. Detects an older version of Health Check installed on the machine and provides an updated version from the web.
Checks the machine for the version of HP Help and Support on the machine and provides an update if needed. Detects when less than 9. Compresses the recovery drive to stop the Windows low disk space warning. Changes system settings to remove the pop up reminders. Detects an HP Integrated Webcam on the system that could potentially have recording speed issues and modifies settings to fix the issue. Detects when there is excessive free disk space on the HP Recovery partition.
Notifies of this issue and offers to reallocate the free space as a new partition for general use. Checks for a specific version of WebRoot Spy Sweeper, performs an uninstall of the application when found, and then opens up a WebRoot web page where a Spy Sweeper update may be obtained.
Recommends creating the recovery discs and launches the Recovery Manager tool. Downloads and installs an update patch from the Cyberlink web site. Detects specific models and provides an alert on a possible free repair for a faulty hinge for specific notebook models.
Provides information on how to tune Windows Vista visual effects to a classic view, thus increasing system performance. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results.
The Virtual Agent is currently unavailable. Please try again shortly. As mentioned, the app is distributed online as an automated installer , allowing you to download it easily and deploy it on your local storage by following simple on-screen instructions. Once installed, you can run the app on any version of Windows To check for compatibility, tap the blue Check Now button on top.
By doing so, you can receive an instant prompt that will announce whether your PC can receive automatic free updates from Windows 10 to Windows However, as noted, it does not provide much information about the upgrade process. It also does not tell you what your device lacks to be compatible with the new OS. While it is activated, the battery run time might be slightly reduced. On the Adaptive Battery Optimizer prompt, select either Main Menu to open the Main Menu and change the setting manually or select Change My Setting to automatically enable the recommended setting.
If the automatic change fails, you can change the setting manually by restarting the computer and pressing f10 to open HP Computer Setup. On the Battery Care Function prompt, select either Main Menu to open the Main Menu and change the setting manually or select Change My Setting to automatically enable the recommended setting. Accesses, lists, and verifies communication with all PCI devices. Checks internal bus lanes, memory, video memory, audio and USB. The Windows version is for use in Windows.
This tool runs within the Windows operating system to diagnose hardware failures. To download the latest version, go to the HP Hardware Diagnostics website. Navigate to the folder on your computer or the flash drive where you downloaded the. Accept the terms of the license agreement and click Next. When the installation is complete, click Finish to close the Setup Wizard.
When the tool opens, select the type of diagnostic test you want to run, and then follow the on-screen instructions. If you need to stop a diagnostic test at any time, click Cancel. Choose where to save the file and click Save. Select the language for the installation. Then click OK. Wait while the software installs.
Click Finish to close the wizard. Turn on the computer, then press the Esc key repeatedly until the Startup menu displays.
Press f2 to select System Diagnostics. Hold the Power button for at least five seconds to turn off the computer. Use the arrow keys on the keyboard to select a test, and then press enter. After starting the test, two screens display: test in progress, and after the test, a pass or fail screen. After running each test, write down the information provided so you have it available when you contact HP Customer Support. HP Support Assistant provides easy access to several hardware diagnostic tests.
If necessary, download and install the latest version of HP Support Assistant. Select the My notebook tab, then select your computer from the device list. Proceed to the section for the problem you want to troubleshoot and follow the on-screen instructions. To use HP Support Assistant to check and calibrate the battery, follow these instructions:. If the app is not installed on your computer, go to HP Support Assistant to download the latest version.
Select the My notebook tab, and then click Battery. The battery page is displayed. Status results you might see include:. The battery functions correctly, but due to normal aging of the battery, the battery life between charges is now significantly shorter than when it was new. This status message is displayed when there is decrease in capacity of battery that occurs over time and with use. The battery should be replaced to get the most working time out of your battery.
Replace the battery. If your computer is within its warranty period, you can contact HP support to verify if your battery is covered. Write down the battery status and Failure ID. A battery is not installed or detected in the battery compartment. If a battery is installed, remove the battery and inspect the pins to see if there is dirt or other foreign matter blocking the connection.
Fully insert a battery into the compartment if a battery was not inserted and you want to test the battery in that compartment. Remove and reinsert the battery. You might need to download and install all the updates from HP Support Assistant. HP Network Check tests the network connection and hardware. Follow these steps to test the network hardware on your computer. A screen requesting feedback might display. You can accept or reject it.
If the Welcome screen displays, click Next. Click the box next to Don’t show again to prevent the welcome screen from being displayed again. Wait while HP Network Check collects information about the internet and network connections. For details on problems the tool found and resolved, click the arrow next to Possible Root Causes. For unresolved issues, click the arrow next to it and follow the instructions to resolve it. Select registration option.
Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data?
Need Windows 11 help? HP PCs – Testing for hardware failures in Windows 10 HP provides diagnostic software for testing hardware components on your computer and confirm hardware failures. If a component fails a test, do the following: Click Troubleshoot. Note: The graphic user interface might be different, depending on which version of the utility you are using. Running System Tests in Windows The System Tests check the hardware subsystems to ensure they are functioning properly. Click the System Fast Test tab.
You can also set the application to remind you at a later time of a specific issue, dismissing it for the time being. However, the next time a scan will be performed, the program will prompt you about the postponement. Overall, HP Health Check can be a useful asset for owners of HP notebooks, as it can reveal the essential problems that might tamper with the performance of the device.
HP Health Check Scheduler – HPHC_ – Program Information.
For additional battery information, click Battery Details.
Hp health check for windows 10 –
HP provides diagnostic software for testing hardware components on your computer and confirm hardware failures. Start with the Fast Test to quickly identify. PC Health Check is a free system information listing software from Microsoft Corporation. This utility application allows Windows 10 users. PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot.
